Frequently Asked Questions

RCS Book is a cloud-based GST billing and invoicing software designed for Indian small businesses, shopkeepers, freelancers, and SMEs. It allows you to create professional GST-compliant invoices, manage inventory, track customers, and generate business reports — all in one place.

RCS Book is built for: Shop owners and retailers, Freelancers and consultants, Manufacturers and traders, Service providers, Any business that needs to create GST invoices in India.

No installation required! RCS Book is completely web-based. Access it from any browser on laptop, desktop, tablet, or mobile.

Yes. We use 256-bit SSL encryption to protect all data in transit. Your business data is stored on secure servers and is never shared with third parties.

Yes! RCS Book is fully GST-compliant. It automatically calculates CGST, SGST, and IGST based on buyer and seller states. You can create Tax Invoices, Proforma Invoices, Quotations, Delivery Challans, Credit Notes, and Debit Notes.

RCS Book offers 16 professionally designed invoice templates. Set your preferred template once in your profile — it automatically applies to all invoices. Templates include Classic RCS, Modern Dark, DGPL Formal, Classic Bordered, and more.

Yes. Click "Print/Download PDF" on any invoice to open the print preview. Use the browser's PDF save option or click the Print button. Invoices are generated in A4 format with 3 copies (Original, Duplicate, Triplicate).

Yes. Upload your company logo in Company Settings. Upload digital signature images in Signatures section. Both will appear on all generated invoices.

Yes! The FREE plan is completely free forever. You get 100 invoices/month, 1 user, 1 business account, all 16 templates, GST invoicing, and basic reports. No credit card required.

You will see a notification when you reach the limit. You will need to upgrade to a paid plan (PRO or above) to create more invoices. Your existing invoices remain accessible.

Yes. You can cancel anytime from your account settings. Your plan remains active until the end of the paid period.

Yes. We offer a 7-day refund policy. Contact us at contact@rcsinformatic.com within 7 days of payment with your order ID.

No. The price shown is all-inclusive. We do not charge extra for features listed in your plan.

Yes. The system automatically determines whether to apply CGST+SGST or IGST based on the supply state (intrastate vs interstate transaction). You can also manually override.

GST reports are available for GSTR-1 data preparation. Full GSTR export (JSON for GST portal) is on our roadmap for a future release.

You can assign HSN (Harmonized System of Nomenclature) codes to products and SAC (Services Accounting Code) to services. These appear on invoices as required by GST law.

Yes. You can mark an invoice as "Reverse Charge Applicable" in the create invoice form. This is reflected on the printed invoice as required.

On the login page, click "Forgot Password" and enter your registered email. A reset link will be sent to your email.

Yes. PRO plan allows 1 business, JET allows 3, RISE allows 5, and BIZ allows unlimited businesses.

RCS Book works on all modern browsers: Chrome, Firefox, Edge, Safari. For best experience, use the latest version of Chrome or Firefox.

A mobile app is on our roadmap. Currently, RCS Book is fully responsive and works well on mobile browsers. A dedicated Android and iOS app is planned for late 2026.